Crisis communication

A crisis always starts with a risk scorned.

This is why it’s better to be prepared in good time, and to prevent situations that can damage your bottom line, your reputation, and your relationships with your employees, your community, and public sector authorities.

At BMP, we work with our clients to analyse their vulnerabilities, prepare a crisis management plan, and train the employees who must be involved in it at every level of the organisation, from the CEO to the receptionist.

But we’re also there at short notice, 24h/24, for those companies who need us at their side when a crisis – whether by genuine or spurious allegation – breaks unexpectedly and they just haven’t put the preparation in place to deal with it on their own.

Over the years, we have successfully helped clients to confront accusations of product unreliability, claims of liability for non-existent security flaws, leaks of sensitive information, falsification of information with defamatory intent, disinformation campaigns arising from conflicting economic interests, attacks on supposed positions regarding controversial socio-political topics – and now, in addition, communication problems posed by the sudden and complete block on business activities resulting from the COVID-19 pandemic and lockdown.
And more besides!

For reasons of confidentiality, we can’t name names. But we can help you like we helped them.